Privacy Policy

Privacy Policy

This page explains what information Home Money Check collects, why we use it and how you can contact us about your information.

Who we are

Home Money Check is run by Neill Connolly.

You can contact us about this Privacy Policy at:

hello@homemoneycheck.co.uk

What information we collect

When you send an enquiry through Home Money Check, we may collect:

  • Your name.
  • Your email address.
  • Your mobile number.
  • Your postcode, if you provide it.
  • The check or service you are asking about.
  • Your message or enquiry details.
  • Your consent choices.
  • The page you used to send the enquiry.

We may also add basic internal notes after you contact us, such as enquiry status, follow-up notes and whether we have replied.

Why we use your information

We use your information to:

  • Respond to your enquiry.
  • Understand what you want checked.
  • Contact you about the service you asked about.
  • Keep a basic record of your enquiry.
  • Send occasional updates only if you have chosen to receive them.

We do not sell your personal information.

Our lawful basis

When you send us your details, we usually rely on your consent to contact you about your enquiry.

We may also rely on legitimate interests where we need to keep basic enquiry records, manage follow-up, improve the service or deal with normal business administration.

If you choose to receive updates, we will only send them where we have a proper lawful basis to do so. You can ask us to stop sending updates at any time.

Who we share information with

We only share information where it is needed to respond to your enquiry, provide the service you asked about, run the website or meet legal requirements.

This may include:

  • Website, hosting, database and email service providers.
  • Professional or service partners where your enquiry needs to be handled by them.
  • Regulatory, legal or professional bodies where required.

We only share what is needed for the relevant purpose.

How long we keep information

We normally keep enquiry records for up to 24 months from the last meaningful contact.

We may keep information for longer if we need to for legal, regulatory, complaint-handling, tax, accounting or legitimate business reasons.

Marketing and updates

If you choose to receive updates, we may send occasional emails about Home Money Check services, offers or useful information.

You can ask us to stop sending updates at any time.

Cookies and analytics

At this stage, Home Money Check does not intentionally use non-essential analytics or advertising cookies.

If analytics, advertising pixels or similar tools are added later, this Privacy Policy and any cookie controls will be updated.

Your rights

You have rights over your personal information. These may include the right to:

  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct information that is wrong.
  • Ask us to delete information where appropriate.
  • Ask us to restrict or object to how we use your information.
  • Withdraw consent where we rely on consent.
  • Complain to the Information Commissioner's Office if you are unhappy with how your information is handled.

Contact

To ask about your information or this Privacy Policy, contact:

hello@homemoneycheck.co.uk

We may update this Privacy Policy from time to time. The latest version will always be shown on this page.